We only had a quick overview of Zotero, but it you’re interested, I’d strongly recommend the 50-minute interactive library workshops led by Zach Sharrow. You can see the full Spring 2020 schedule here. (There are two sessions next week – Tuesday 1/28 at 11, and Thursday 1/30 at 4pm, both in the CoRE Andrews library.
Quick guide on the word procesor integration (adding footnotes in Word): https://www.zotero.org/support/word_processor_plugin_usage
And here is how you update your settings to download pdfs from Jstore automatically: https://www.zotero.org/support/connector_preferences